This product was not featured by Product Hunt yet. It will not be visible on their landing page and won't be ranked (cannot win product of the day regardless of upvotes).
Zendesk AI is wayyy too expensive for most startups, plus it's been built for e-commerce, not SaaS, so we made a Zendesk app that'll give you 80% of Zendesk AI's features (+ a few it doesn't have) for ~20% of the price.
Zendesk's new AI product is expensive, targeted at e-commerce (not SaaS) and only lets you add knowledge from your Zendesk help centre.
Plus at $1-2 per “resolution”, with just 1,000 support requests per month, you’ll be paying almost $600-$1,200*, for support.
That’s too much.
So we added our AI into Zendesk and made it ~5x cheaper**.
Install the My AskAI Zendesk app from the marketplace and you get:
- Automated AI customer replies, based on your company docs and site, directly in Zendesk
- Human handover to agents when the AI can’t answer
And, in addition, a few things Zendesk doesn’t have yet…
- AI insights on all your customer conversations so you can see what they’re asking
- Knowledge integrations with 11 different sources, including: Notion, Drive, OneDrive, Dropbox, Sharepoint, Gitbook and more
- An AI email assistant that automatically responds to your support emails
- “Internal” modes your employees can use within Slack and Teams
All for $99/mo.
Try it with your Zendesk today with our 14-day free trial and get 20% off for 3 months with the code:
ZDLAUNCH24
And keep the feedback coming!
Mike + Alex
**~50% resolutions and including Zendesk’s subscription price
**~50% resolution rate on 1,000 conversations
At a fraction of Zendesk AI's cost, it's perfect for startups. Well done, Mike and Alex!
Congrats on the launch of My AskAI, Mike and Alex! 🎉 Your solution is a game-changer for Zendesk users, offering affordable and efficient AI-driven customer support. Excited to see the impact it will make! 🚀✨
I've used My Ask AI before, but not as a customer support alternative. Currently, we use Intercom for customer support and engagement, but the pricing is an issue—it’s more expensive than ZenDesk. I’m curious about how My Ask AI compares to Intercom in this regard. Congrats on the launch @michael_heap and @alex_rainey2
@michael_heap @alex_rainey2 Congratulations on the launch of My AskAI Zendesk app! It's fantastic to see how you've addressed the need for more affordable AI-driven support solutions within Zendesk. Offering automated AI replies, human handover, and insights on customer conversations, all at a fraction of the cost, is truly impressive.
This is nice!
As a previous Zendesk user, i can for sure support the fact that it was waaaay to expensive, even for small business.
About Zendesk AI alternative on Product Hunt
“5x cheaper AI support for your Zendesk”
Zendesk AI alternative was submitted on Product Hunt and earned 57 upvotes and 11 comments, placing #27 on the daily leaderboard. Zendesk AI is wayyy too expensive for most startups, plus it's been built for e-commerce, not SaaS, so we made a Zendesk app that'll give you 80% of Zendesk AI's features (+ a few it doesn't have) for ~20% of the price.
Zendesk AI alternative was featured in Customer Success (6.1k followers), Artificial Intelligence (466.8k followers) and Bots (110.6k followers) on Product Hunt. Together, these topics include over 93.5k products, making this a competitive space to launch in.
Who hunted Zendesk AI alternative ?
Zendesk AI alternative was hunted by Mike Heap. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Zendesk AI alternative stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Mike Heap