This product was not featured by Product Hunt yet.
It will not be visible on their landing page and won't be ranked (cannot win product of the day regardless of upvotes).

Product Thumbnail

Userscom

The support tool that can refund, cancel & fix

Customer Success
Customer Communication
Visit WebsiteSee on Product Hunt

Hunted byUsama KhalidUsama Khalid

Userscom is customer support software for indie hackers and small teams. It combines live chat, ticketing, and payment tools (Stripe, Paddle) in one lightweight widget, so you can reply, issue a refund, or cancel a subscription without ever leaving the conversation. Flat pricing, no per-seat fees, 2-minute setup.

Top comment

👋 Hey Product Hunt! I'm Usama, maker of Userscom. I built this because every support tool I tried made me do the same annoying dance: a customer messages in the chat widget, I reply, then I tab over to Paddle to check their billing, tab over again to my own admin panel to reset a password or fix their account, then tab back to actually close the loop. For a solo founder or a 2-person team, that's death by a thousand tabs. Userscom fuses the whole loop into one place: ▶ A live chat widget that's ~30KB and live on your site in under 2 minutes ▶ AI-sorted tickets (Billing / Technical / Feedback, or your own tabs) with AI-drafted replies you review before sending ▶ Native Stripe & Paddle integration see the customer's plan, and refund or cancel right inside the ticket ▶ Custom Actions > wire up your own API so agents can reset a password or fix an account without touching your codebase ▶ Email ticketing, so you (or your team) can just reply from your inbox Pricing is flat, not per-seat ▶ Free for 20 conversations/month, and paid plans start at $20/mo. No credit card required to start, 14-day trial on paid plans. We built Userscom for people like us - indie hackers and small SaaS teams who need support software that does things, not just a prettier inbox. Would love your feedback, feature requests, and brutal honesty in the comments. I'll be here all day answering questions! 🙏

Comment highlights

About Userscom on Product Hunt

The support tool that can refund, cancel & fix

Userscom was submitted on Product Hunt and earned 14 upvotes and 4 comments, placing #22 on the daily leaderboard. Userscom is customer support software for indie hackers and small teams. It combines live chat, ticketing, and payment tools (Stripe, Paddle) in one lightweight widget, so you can reply, issue a refund, or cancel a subscription without ever leaving the conversation. Flat pricing, no per-seat fees, 2-minute setup.

Userscom was featured in Customer Success (6.3k followers) and Customer Communication (12.8k followers) on Product Hunt. Together, these topics include over 6.8k products, making this a competitive space to launch in.

Who hunted Userscom?

Userscom was hunted by Usama Khalid. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.

Want to see how Userscom stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.