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TicketON
AI support agent for web chat, Telegram, email & Shopify
Most support tools treat AI as an add-on. TicketON is built around it: Teyra, the in-house AI agent, answers customers from your knowledge base, checks Shopify orders, applies discounts and hands off to a human when needed — with a full audit trail. One inbox for website live chat, Telegram, email and Shopify. Operators get an AI copilot, canned replies, triggers with A/B tests, CSAT and revenue analytics. Starts free — no card, no code. iOS app included.
Hey Product Hunt! 👋
I'm Daniel, solo founder of TicketON.
I built it after watching small stores juggle three tools: a live chat widget, a Telegram account for customers who prefer messengers, and email — with history scattered everywhere and half the questions being "where is my order?"
TicketON puts all of that in one inbox. The interesting part is Teyra, the built-in AI agent: it doesn't just chat — it answers from your knowledge base and store catalog, checks order status, applies discounts or cancels an order (autonomously or with operator confirmation, your choice per action), and hands off to a human with a summary when it's out of its depth. Everything it does lands in an action log.
Also in the box: an operator copilot (drafts, rewrites, translations), proactive triggers with A/B tests, CSAT, revenue analytics, and an iOS app. Works standalone or as a Shopify app.
It's early days — so I'll be here all day answering questions, and if you install it, I'll personally help you set everything up, including training the AI on your site.
Would love your honest feedback — especially on what's missing. 🙏
The handoff to a human with a full audit trail is exactly what I was missing from other tools. Liked that Teyra actually pulls order info from Shopify instead of just guessing.
About TicketON on Product Hunt
“AI support agent for web chat, Telegram, email & Shopify”
TicketON was submitted on Product Hunt and earned 0 upvotes and 2 comments, placing #6 on the daily leaderboard. Most support tools treat AI as an add-on. TicketON is built around it: Teyra, the in-house AI agent, answers customers from your knowledge base, checks Shopify orders, applies discounts and hands off to a human when needed — with a full audit trail. One inbox for website live chat, Telegram, email and Shopify. Operators get an AI copilot, canned replies, triggers with A/B tests, CSAT and revenue analytics. Starts free — no card, no code. iOS app included.
TicketON was featured in Customer Communication (12.7k followers), Artificial Intelligence (473.7k followers) and E-Commerce (41.7k followers) on Product Hunt. Together, these topics include over 129.1k products, making this a competitive space to launch in.
Who hunted TicketON?
TicketON was hunted by Daniel Fantep. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how TicketON stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Daniel Fantep