Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.
Ciao fellow Makers 👋
Has been a while since our last PH launch and we are super excited to share with you Customerly AI 🪄
After 7 years of building support tools and staying away from creating bad experiences with dumb chatbots, we decided to revolutionize this industry.
How?
Let’s start from the problems traditional chatbots have:
- Cannot reply to basic support queries
- Keep customers in endless loops
- Waste customer's time
- Push customers away
We thought of supporting chatbots the other way around.
Let express your customers the way they do, and let Customerly AI do the magic for you and your team.
Our AI Assistant is capable of sharing detailed, in-depth conversational responses to your customers in less than 30 seconds.
We built it to use only your knowledge base and canned responses.
She has a strict high confidence sharing policy.
This means that you can be sure, she will share only responses she’s very confident about.
And if she’s not confident enough?
Well, she’ll escalate to your human team.
This way you can reduce up to 50% your repetitive support requests.
And what about complex cases?
We got you covered.
With Intent recognition and missions, you can train Aura to achieve any complex case in no time.
With Aura, our AI assistant for Support teams you will support customers in any language in the world in less than 30 seconds.
No more dumb prompts from chatbots.
More satisfied customers and fewer expenses for your business.
What was your worst experience with a support chatbot?
How do you thing we can improve it?
A chatbot fueled by AI? How incredibly groundbreaking and revolutionary! We're practically shaking with awe at the sheer brilliance of the idea. 🙄
Congratulations on the launch of Customerly AI! It's intriguing to see your approach to revolutionize the chatbot industry by addressing common problems. Traditional chatbots are often criticized for being unable to handle basic support queries and causing frustration for users. How does Customerly AI overcome these challenges, and what sets it apart in terms of providing detailed and in-depth conversational responses to customers? Good luck guys!
Congrats Luca & the team, it's fantastic... I did play a bit with Aura, and will definitely implement it in my KB on Customerly 💪
Ciao Luca! Congrats on the launch of Customerly Aura. It's refreshing to see a focus on overcoming the typical frustrations of chatbots. The high confidence sharing policy sounds particularly promising for maintaining customer trust. Curious, how does Aura handle industry-specific jargon or technical queries? Keep up the amazing work!
Hi there, Product Hunters! We're excited to unveil this new AI feature we've been passionately working on. We believe this is a new paradigm shift.
Try out the AI Missions, they're very cool ;-)
Hi There!
Been a Customerly fan since day one, and their team always seems a step ahead in the development game 🚀.
Aura is a really a game-changer! Dreaming of the day I can use it on WhatsApp, where sadly, 70% of our support chats happen. Here's to hoping! 🤞🌟
Hats off to the Customerly crew for always pushing the envelope.
Can't wait to see where Aura takes us next, congraz again! 🎉
With Customerly Aura, chatbots have transformed from being boring and repetitive to engaging and innovative! Aura is truly a game-changer for everyone involved. Congratulations on your launch guys!
Hello Product Hunt!
We are excited to introduce Customerly Aura to you.
From day one, our mission has been to revolutionize the way SaaS companies communicate with their customers.
Personally, what I think is truly revolutionary is Aura's ability to adapt to the business context, chase its given mission, and figure out when it's the right time to quit and assign a conversation to customer support. Unbelievable.
We are here to answer all your questions and look forward to hearing your thoughts and feedback!
Wow, I'm really excited to give this a try! The concept seems promising and I can't wait to see how it performs in action. Kudos to the team behind it for bringing such innovation to the table.
Hey, Product Hunters! We're the team behind Customerly Aura, and we're super excited to see Aura in the wild. Building this platform was a labor of love, driven by our frustration with existing tools that treated customer interactions as tickets rather than opportunities to connect. With Aura, we're setting a new standard for customer engagement by combining our advanced Conversational AI with intuitive marketing automation and satisfaction tools. We'd love to hear your thoughts, suggestions, or any questions you might have!
Looks great, congrats on launch!
I definitely think the combination of bot + human is the way to go on support chat
About Customerly Aura on Product Hunt
“AI assistant for support teams”
Customerly Aura launched on Product Hunt on March 7th, 2024 and earned 145 upvotes and 42 comments, placing #11 on the daily leaderboard. Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.
Customerly Aura was featured in Productivity (649.7k followers), SaaS (41.5k followers), Artificial Intelligence (466.2k followers) and Bots (110.5k followers) on Product Hunt. Together, these topics include over 256.9k products, making this a competitive space to launch in.
Who hunted Customerly Aura?
Customerly Aura was hunted by Luca Micheli. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Customerly Aura stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Luca Micheli