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Decagon AI
The AI concierge that resolves enterprise support tickets.
Decagon deploys autonomous AI agents for enterprise support across voice, chat, and email. Unlike scripted chatbots, our agents use natural language Agent Operating Procedures to reason through complex queries and execute real-world actions like refunds or account updates. We deliver concierge-level support that feels human. Build, test, and scale enterprise-grade agents without requiring a dedicated engineering sprint for every update.
Hey Product Hunt! 👋
I am incredibly excited to share Decagon with you today.
If you have ever had to deal with enterprise customer support, you know the pain. You are either stuck in an endless loop with a "dumb" bot that cannot solve your problem, or you are waiting hours for a human who is buried in a support queue. The technology to fix this has existed, but the implementation has been a nightmare.
We built Decagon to change that. Instead of forcing companies to spend months building rigid, brittle chatbot flows, we built an AI concierge platform. The core differentiator is our Agent Operating Procedures (AOPs). We allow non-technical support teams to define how the agent should think and act using natural language, while giving engineers the control and observability they need to ensure it is secure and accurate.
Decagon does not just "chat." It connects directly to your core systems—CRM, billing, and ticketing—to actually resolve the ticket end-to-end. Whether it is processing a refund, updating a subscription, or handling a complex shipping update, our agents act on your behalf to solve the problem, not just acknowledge it.
We have spent the last year scaling this with some of the largest enterprises in the world, and today, we are opening this up to help more teams turn support from a cost center into a growth driver.
I would love to hear your thoughts on the platform. If you have been struggling to scale your own support operations or finding that "AI support" is still falling short of real-world needs, let me know in the comments below.
Over to you!
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About Decagon AI on Product Hunt
“The AI concierge that resolves enterprise support tickets.”
Decagon AI was submitted on Product Hunt and earned 7 upvotes and 1 comments, placing #98 on the daily leaderboard. Decagon deploys autonomous AI agents for enterprise support across voice, chat, and email. Unlike scripted chatbots, our agents use natural language Agent Operating Procedures to reason through complex queries and execute real-world actions like refunds or account updates. We deliver concierge-level support that feels human. Build, test, and scale enterprise-grade agents without requiring a dedicated engineering sprint for every update.
Decagon AI was featured in SaaS (42.4k followers), Artificial Intelligence (470.4k followers) and Development (5.9k followers) on Product Hunt. Together, these topics include over 147k products, making this a competitive space to launch in.
Who hunted Decagon AI?
Decagon AI was hunted by aYU. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Decagon AI stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
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