Alterra Answers is an AI-powered app for Zendesk that instantly resolves support tickets by finding the right answers in Zendesk Guide. It helps companies to reduce support costs and improve customer satisfaction thanks to shorter time to resolution.
“AI assistant for customer service automation in Zendesk”
Alterra Answers launched on Product Hunt on February 21st, 2019 and earned 180 upvotes and 32 comments, earning #2 Product of the Day. Alterra Answers is an AI-powered app for Zendesk that instantly resolves support tickets by finding the right answers in Zendesk Guide. It helps companies to reduce support costs and improve customer satisfaction thanks to shorter time to resolution.
Alterra Answers was featured in Robots (10.6k followers), Customer Communication (12.6k followers) and Artificial Intelligence (466.2k followers) on Product Hunt. Together, these topics include over 95.9k products, making this a competitive space to launch in.
Who hunted Alterra Answers?
Alterra Answers was hunted by Michael Rumiantsau. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
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Michael Rumiantsau