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Weppo
Your AI tech support teammate, working 24/7
Support tools deflect conversations; incident tools investigate alerts for on-call SREs. Nobody investigates the actual customer ticket. Weppo is an AI tech support teammate working 24/7 alongside your engineering team. It plugs into your helpdesk, Slack, or Discord, triages technical tickets, investigates across Sentry, Datadog, logs & databases in read-only mode, then notifies engineers with an evidence-backed case — facts separated from hypotheses.
Hey PH! 👋 I'm Safoan founder of Weppo.
Before building this, I kept seeing the same scene: a customer reports "our webhook stopped working," and someone on the team spends the next 30–45 minutes digging through logs, Sentry traces, and databases just to understand what happened — while the customer waits and an engineer gets pulled away from building.
The investigation wasn't the hard part. It was just manual, repetitive, and scattered across five tools.
So we built Weppo: an AI tech support teammate that works 24/7 alongside your engineering team. It plugs into your helpdesk, Slack, or Discord, picks up incoming tickets, triages which ones are technical, investigates across your systems in strict read-only mode, and then notifies your team with a complete case — sourced timeline, repro steps, root-cause hypothesis, facts separated from hypotheses.
Two things we refused to compromise on:
🔒 Read-only — Weppo never touches your data or answers customers directly. Your humans stay in control.
🧾 Every claim is sourced — no hallucinated "root causes." If it's in the report, there's a log timestamp or event ID behind it.
We're in private beta with growing B2B SaaS teams, and we'd love your brutally honest feedback:
→ If you run support or engineering at a SaaS company, what's the part of ticket investigation that hurts most for you today?
→ What would make you trust (or distrust) an AI-generated technical case?
Ask me anything — I'll be here all day! 🙏
About Weppo on Product Hunt
“Your AI tech support teammate, working 24/7”
Weppo was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #143 on the daily leaderboard. Support tools deflect conversations; incident tools investigate alerts for on-call SREs. Nobody investigates the actual customer ticket. Weppo is an AI tech support teammate working 24/7 alongside your engineering team. It plugs into your helpdesk, Slack, or Discord, triages technical tickets, investigates across Sentry, Datadog, logs & databases in read-only mode, then notifies engineers with an evidence-backed case — facts separated from hypotheses.
On the analytics side, Weppo competes within Customer Success, SaaS and Artificial Intelligence — topics that collectively have 527.5k followers on Product Hunt. The dashboard above tracks how Weppo performed against the three products that launched closest to it on the same day.
Who hunted Weppo?
Weppo was hunted by Safoan Touil. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Weppo including community comment highlights and product details, visit the product overview.
Safoan Touil