AI customer experience that builds and improves itself
Nova is the AI Operator that builds and improves your AI customer experience team, no developer required. Describe in plain language how customers should be handled and connect your tools. Nova builds the agents, tests them on past tickets and shows you what failed before anything goes live. Once running, it monitors quality and proposes fixes 24/7 for approval. Agents resolve whole requests, from orders and refunds to plan changes, across email, chat and WhatsApp. Unresolved requests are free.
I'm curious about the "unresolved requests are free" pricing model. How do you define what counts as "resolved" vs "unresolved"? For example, if the AI gives an answer but the customer isn't actually satisfied, does that still count as resolved and get charged? Is there a quality threshold or customer feedback signal that determines this?
About Typewise Nova on Product Hunt
“AI customer experience that builds and improves itself”
Typewise Nova launched on Product Hunt on September 10th, 2026 and earned 340 upvotes and 61 comments, earning #1 Product of the Day. Nova is the AI Operator that builds and improves your AI customer experience team, no developer required. Describe in plain language how customers should be handled and connect your tools. Nova builds the agents, tests them on past tickets and shows you what failed before anything goes live. Once running, it monitors quality and proposes fixes 24/7 for approval. Agents resolve whole requests, from orders and refunds to plan changes, across email, chat and WhatsApp. Unresolved requests are free.
On the analytics side, Typewise Nova competes within Customer Communication, SaaS and Artificial Intelligence — topics that collectively have 535.9k followers on Product Hunt. The dashboard above tracks how Typewise Nova performed against the three products that launched closest to it on the same day.
Who hunted Typewise Nova?
Typewise Nova was hunted by Garry Tan. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Garry Tan
Congrats on the launch!
I'm curious about the "unresolved requests are free" pricing model.
How do you define what counts as "resolved" vs "unresolved"?
For example, if the AI gives an answer but the customer isn't actually satisfied, does that still count as resolved and get charged?
Is there a quality threshold or customer feedback signal that determines this?