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TicketBoard
A better, cheaper alternative to Zendesk Explore analytics.
TicketBoard is a focused analytics dashboard for Zendesk support operations. See volume, backlog, first response and resolution timing, and quality signals like reopen rate—with filters for time, status, organization, and tags. Built for support leads, small teams, and agencies that need clarity without CSV exports or heavy BI. Connect Zendesk, review what changed this week, and drill from metrics to the tickets behind them. The goal: fast, trustworthy support ops visibility for weekly reviews.
About TicketBoard on Product Hunt
“A better, cheaper alternative to Zendesk Explore analytics.”
TicketBoard was submitted on Product Hunt and earned 0 upvotes and 0 comments, placing #368 on the daily leaderboard. TicketBoard is a focused analytics dashboard for Zendesk support operations. See volume, backlog, first response and resolution timing, and quality signals like reopen rate—with filters for time, status, organization, and tags. Built for support leads, small teams, and agencies that need clarity without CSV exports or heavy BI. Connect Zendesk, review what changed this week, and drill from metrics to the tickets behind them. The goal: fast, trustworthy support ops visibility for weekly reviews.
On the analytics side, TicketBoard competes within SaaS and Data & Analytics — topics that collectively have 47.1k followers on Product Hunt. The dashboard above tracks how TicketBoard performed against the three products that launched closest to it on the same day.
Who hunted TicketBoard?
TicketBoard was hunted by Gilles Bertaux. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of TicketBoard including community comment highlights and product details, visit the product overview.
Gilles Bertaux