Instant, automated support for customers and internal teams
Instant, automated support to customers and internal teams by AI Agents trained on internal knowledge. Train it on knowledge base, ticket conversations, CRMs or product documentation. Install it on Slack, Discord, and your website and get instant responses.
Hello PH community 👋
After months of building, excited to introduce Threado 3.0 to you! 🚀
We've spoken to many customer-facing teams, narrowed down their top problem statements -
- Repeat queries, lack of context of past queries, and finding the right data across teams and tools take up support agents’ bandwidth - ultimately leading to slower resolutions.
- An enhanced customer experience is the key to solving the bigger business goals.
So we built a solution that fills the major gaps with AI -
- Threado AI Chatbot - to help support teams resolve 5x more queries by training the bot on all relevant product documentation, help docs, knowledge hub, etc.
- Threado AI Agent Assistant - integrates effortlessly into your daily tools: Slack, MS Teams, and Chrome providing instant assistance anywhere.
- AI-powered knowledge hub - easily connect knowledge base, intranet, CRM, support conversations, product adoption metrics, revenue data, and more - all in one place.
With Threado 3.0, we are aiming to transform the way customer-facing teams work. We are laser-focused on helping you build high-performing teams.
We hope you like it. Do let us know if you have any feedback for us!
About AI Agents by Threado on Product Hunt
“Instant, automated support for customers and internal teams”
AI Agents by Threado launched on Product Hunt on July 9th, 2024 and earned 616 upvotes and 107 comments, earning #3 Product of the Day. Instant, automated support to customers and internal teams by AI Agents trained on internal knowledge. Train it on knowledge base, ticket conversations, CRMs or product documentation. Install it on Slack, Discord, and your website and get instant responses.
On the analytics side, AI Agents by Threado competes within Slack, Customer Success and Artificial Intelligence — topics that collectively have 544.4k followers on Product Hunt. The dashboard above tracks how AI Agents by Threado performed against the three products that launched closest to it on the same day.
Who hunted AI Agents by Threado?
AI Agents by Threado was hunted by Pramod Rao. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Pramod Rao