Easily turn incident ticketing data into on-call analytics
Incident Insights is a free tool that analyzes incident management ‘tickets,’ after applying machine learning to organize the data. This makes it easy to identify top problems, understand on-call team health, and monitor trends on metrics like MTTR and MTTA.
About Shoreline Insights on Product Hunt
“Easily turn incident ticketing data into on-call analytics”
Shoreline Insights launched on Product Hunt on January 11th, 2023 and earned 151 upvotes and 32 comments, earning #3 Product of the Day. Incident Insights is a free tool that analyzes incident management ‘tickets,’ after applying machine learning to organize the data. This makes it easy to identify top problems, understand on-call team health, and monitor trends on metrics like MTTR and MTTA.
On the analytics side, Shoreline Insights competes within Analytics and Developer Tools — topics that collectively have 682.4k followers on Product Hunt. The dashboard above tracks how Shoreline Insights performed against the three products that launched closest to it on the same day.
Who hunted Shoreline Insights?
Shoreline Insights was hunted by Chris Newton. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Shoreline Insights including community comment highlights and product details, visit the product overview.
Chris Newton