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Moorline
Never forget to close the loop with a customer
Moorline is a native Mac support workspace for solo software founders. It tracks whether the work is handled and whether the customer was told, so a shipped fix, sent refund, or answered question never disappears before the loop is actually closed. It works with your existing mailbox, replies from your own address, keeps its copy on your Mac, works offline, and can show optional read-only Stripe billing context. One calm workflow for every product you run, without team help-desk machinery.
Hey Product Hunt 👋
I’m Soren, a solo software founder. I built Moorline after noticing a specific failure in my own support workflow: I would reply to a bug report, fix the bug days later, then forget to tell the person who reported it. Every inbox considered the conversation answered, but the customer was still waiting.
Moorline tracks two things separately: whether the work is handled and whether the customer was told. A conversation only closes when both are true.
It is a native Mac app that works with the mailbox you already use. There is no forwarding address or migration. Your local copy stays on your Mac, works offline, and optional read-only Stripe context helps you understand the customer before replying.
I built it for solo founders who personally support several products and do not need a team help desk. Moorline is $9/month with a 30-day full refund.
I’d especially love feedback on the “reply owed” workflow: does it match the way support slips through for you, or is there another state you wish your inbox tracked?
About Moorline on Product Hunt
“Never forget to close the loop with a customer”
Moorline was submitted on Product Hunt and earned 3 upvotes and 1 comments, placing #160 on the daily leaderboard. Moorline is a native Mac support workspace for solo software founders. It tracks whether the work is handled and whether the customer was told, so a shipped fix, sent refund, or answered question never disappears before the loop is actually closed. It works with your existing mailbox, replies from your own address, keeps its copy on your Mac, works offline, and can show optional read-only Stripe billing context. One calm workflow for every product you run, without team help-desk machinery.
On the analytics side, Moorline competes within Mac, Productivity and Customer Communication — topics that collectively have 777.7k followers on Product Hunt. The dashboard above tracks how Moorline performed against the three products that launched closest to it on the same day.
Who hunted Moorline?
Moorline was hunted by Søren Starck. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Moorline including community comment highlights and product details, visit the product overview.
Søren Starck