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Lateling
Spot late Shopify orders and answer "where is it?" fast
Lateling lists the orders that look late or stuck, finds any customer's order by email or order number, and fills in a reply with their name, order number and tracking. It works inside your Shopify admin, with an optional Gmail add-on. Free plan available.
Hi, I'm Sudarshan, a solo developer. I built Lateling after seeing how much store support time goes into one email: "where is my order?" You open the order, find the tracking, check the carrier, then type the same reply again.
What it does: a "Needs attention" list of orders that look late (an unshipped order older than your limit, or a carrier delay), a search by email, name or order number, and reply templates that fill in the customer's name, order number and tracking. It runs inside the Shopify admin, and there is an optional Gmail add-on that shows the same order next to the email.
Privacy was a design goal: orders go from Shopify straight to your browser and are never stored on my servers, and the app only has read access. It only sees orders from the last 60 days (Shopify's default for apps).
It's free to start (Pro is $9/month with a 7-day trial). I'd love your feedback, especially: which late-order situations does it miss for you?
“Spot late Shopify orders and answer "where is it?" fast”
Lateling was submitted on Product Hunt and earned 2 upvotes and 1 comments, placing #152 on the daily leaderboard. Lateling lists the orders that look late or stuck, finds any customer's order by email or order number, and fills in a reply with their name, order number and tracking. It works inside your Shopify admin, with an optional Gmail add-on. Free plan available.
On the analytics side, Lateling competes within Customer Communication and E-Commerce — topics that collectively have 54.9k followers on Product Hunt. The dashboard above tracks how Lateling performed against the three products that launched closest to it on the same day.
Who hunted Lateling?
Lateling was hunted by sudarshan1619. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Lateling including community comment highlights and product details, visit the product overview.
sudarshan1619
Hi, I'm Sudarshan, a solo developer. I built Lateling after seeing how much store support time goes into one email: "where is my order?" You open the order, find the tracking, check the carrier, then type the same reply again.
What it does: a "Needs attention" list of orders that look late (an unshipped order older than your limit, or a carrier delay), a search by email, name or order number, and reply templates that fill in the customer's name, order number and tracking. It runs inside the Shopify admin, and there is an optional Gmail add-on that shows the same order next to the email.
Privacy was a design goal: orders go from Shopify straight to your browser and are never stored on my servers, and the app only has read access. It only sees orders from the last 60 days (Shopify's default for apps).
It's free to start (Pro is $9/month with a 7-day trial). I'd love your feedback, especially: which late-order situations does it miss for you?
Shopify App Store: https://apps.shopify.com/orderpeek